ING Bank Śląski | Annual Report 2014

ING BANK ŚLĄSKI

ING BANK ŚLĄSKIAnnual Report 2014

Calendar

    • 2014
    •  
    • 9
      January
    • Innovative CRMs

      ING Bank Śląski S.A. provided its clients with CRMs i.e. dual cash recycling machines combining deposit and withdrawal functions with a closed cash flow. CRMs provide for an ongoing and secure cash flow within one machine.

    • 3
      February
    • ING Bank Śląski S.A. awarded for the best mobile banking offer

      ING Bank Śląski S.A. was awarded with the Golden Bell statuette in the “Mobile Bank – the Best Offer 2013” category. Golden Bell statuettes are awarded for the best products, services and events in the telecommunication and modern technologies area. ING Bank Śląski S.A. was distinguished for its ING BankMobile application for smartphones and tablets. The winners were selected by consumers voting in an internet poll.

    • 3
      February
    • Service Quality Star for ING

      ING Bank Śląski S.A. was presented with the Quality Star for the fifth time. The award is granted to companies, whose distinctive features are top quality service standards and top customer satisfaction. The award was granted by the Polish Service Quality Programme. The winners were selected based on consumers feedback.

    • 7
      February
    • Best customer service at ING Bank Śląski S.A.

      ING Bank Śląski S.A. came first in the ranking of personal accounts in “The Best Customer Service” category and second in “The Best Personal Account 2014” category, compiled by the Money.pl portal editorial team. ING Bank Śląski S.A. consultants gained the highest score for customer service among employees of 32 banks offering personal accounts for individual clients. The ranking evaluated the service quality, including consultants’ knowledge and preparation, approach to the client and response time.

    • 12
      February
    • Q4 2013 results publication

      At the end of 2013, the consolidated net profit of ING Bank Śląski S.A. Group amounted PLN 961.5 million that is up by 16% when compared with 2012. This was the highest result in the bank’s track record. In the entire 2013, ING Bank Śląski S.A. recorded solid commercial results – a growth in the deposit and lending markets and in the number of clients.

    • 13
      February
    • ING Bank Śląski S.A. arranged EUR 169 million refinancing for Valad Europe

      ING Bank Śląski S.A. successfully completed the refinance transaction of the assets of a Polish commercial properties portfolio belonging to the Valad Polish Retail Fund and managed by Valad Europe. ING Bank Śląski S.A. acted as a Mandated Lead Arranger.

    • 28
      February
    • ING Bank Śląski S.A. as the winner of TotalMoney.pl rankings

      ING Bank Śląski S.A. came first in the “cash loans”, “online loans” and “account for entrepreneur” categories, in the rankings compiled by the TotalMoney.pl portal editorial section.

    • 6
      March
    • ING Bank Śląski S.A. honoured for the fifth time with the Top Employers certificate

      ING Bank Śląski S.A. was awarded the Top Employers Poland certificate for the fifth time by the Top Employers Institute. Owing to similar certifications for ING in France, Spain, Belgium and Italy, this year ING Bank Śląski S.A. also received the Top Employer Europe title.

    • 11
      March
    • ING Bank Śląski S.A. launched Individual Pension Security Account

      ING Bank Śląski S.A. as one of the first banks in Poland launched an Individual Pension Security Account (IKZE) in the form of a savings account. This product assists clients in saving for additional pension and provides for a tax relief option.

    • 13
      March
    • FOREX at ING Brokerage House

      ING Securities Brokerage House expanded its offer with the Forex service, the option of investing on the OTC currency market. Through a modern ING ProTrader transactional and analytical platform, retail investors gained access to the most liquid financial market in the world whose global daily trading is a hundred times bigger than trading in equities from all stock exchanges.

    • 18
      March
    • 20 thousand companies and 130 thousand products on Aleo

      More than 20 thousand companies registered on Aleo – a trading and auction platform for businesses. At present, there are more than 130 thousand products and services in the catalogue.

    • 28
      March
    • Małgorzata Kołakowska Banker of the Year 2013

      Małgorzata Kołakowska, President of ING Bank Śląski S.A., was first in the Banker of the Year ranking by the Forbes magazine. She gained the highest scores for deposit and lending base growth as well as financial results.

    • 10
      April
    • ING Bank Śląski S.A. custody services honoured with the Top Rated status

      ING Bank Śląski S.A. custody services were honoured with the Top Rated status awarded by the prestigious magazine Global Custodian. The winners were selected based on the custody banks’ client poll.

    • 11
      April
    • ING Bank Śląski S.A. OGM – changes to the Supervisory Board composition and resolution on dividend payout

      On 10 April, the Ordinary General Meeting was held at the registered office of ING Bank Śląski S.A. The OGM decided on profit distribution for the year 2013 and dividend payout of PLN 4.40 gross for one share and approved changes to the Bank Supervisory Board.

    • 29
      April
    • ING Bank Śląski S.A. the most socially responsible financial institution

      ING Bank Śląski S.A. won the Socially Responsible Companies ranking, in the category: Banking, Financial and Insurance Sector. The ranking was published by the Dziennik Gazeta Prawna daily under the patronage of the Responsible Business Forum. This proves that the Bank applies the best practices in the area of social responsibility in its operations.

    • 5
      May
    • ING Digital Wallet available to all

      ING Bank Śląski S.A. was the first bank in Poland to launch a digital wallet V.me by Visa. ING Digital Wallet is a new and innovative service making online payments easier. The service is available to all payment cards’ holders.

    • 6
      May
    • ING Bank Śląski S.A. a Trusted Brand

      ING Bank Śląski S.A. was rewarded with the Crystal Emblem of Trusted Brand in the “Bank” category in the European Trusted Brands 2014 survey held by Reader’s Digest.

    • 7
      May
    • Q1 2014 results publication

      In Q1 2014, the consolidated net profit of ING Bank Śląski S.A. totalled PLN 254.6 million. The Bank recorded growth of basic commercial figures – deposits went up by 15% and loans by 11%.

    • 9
      May
    • Aleo – most innovative digital platform

      Aleo, a trading and auction platform for companies, earned a distinction in the Innovation Award Media Trendy competition. The solution of ING Bank Śląski S.A. was deemed the most innovative digital platform and one of the most cutting-edge business solutions of 2013.

    • 15
      May
    • ING Bank Śląski S.A. awarded with POLITYKA’s Golden CSR Leaf

      ING Bank Śląski S.A. was awarded the Golden CSR Leaf 2014 from POLITYKA. ING, as the only financial institution, was listed among the 14 companies featuring exceptional CSR and sustainable growth activities. The list of socially responsible companies was prepared by Polityka weekly together with PwC consulting company.

    • 20
      May
    • ING Bank Śląski S.A. among the winners of the Quality across Banks ranking

      ING Bank Śląski S.A. took the second place in the Quality across Banks ranking examining the customer service quality in banking and prepared by the TNS Polska research agency. The audit examined 9 areas – starting from the surroundings and outlets design, and ending with the manner of holding conversation and presentation of the bank’s offer.

    • 2
      June
    • ING Bank Śląski S.A. awarded for branding

      ING Bank Śląski S.A. took the second place in the “Lamparty 2014” (“2014 Leopards”) contest that distinguishes the best bank branding strategies. Bankers selected the winners in the survey conducted by TNS Polska.

    • 3
      June
    • ING Bank Śląski S.A. among the winners of the Best Bank of 2014 contest

      ING Bank Śląski S.A. took the second place in the 22nd edition of Best Bank contest organized by Gazeta Bankowa; the contest awards commercial and cooperative banks for the best financial results. ING was distinguished in the Big Commercial Bank category.

    • 3
      June
    • ING Bank Śląski S.A. as the winner of business accounts ranking

      Direct Lion Account for Entrepreneurs, offered by ING Bank Śląski S.A., was recognized by Money.pl portal as the Best Business Account 2014.The Bank won also in the category the Best Business Client Service.

    • 9
      June
    • ING Bank Śląski S.A. honoured by the President of the Republic of Poland

      ING Bank Śląski S.A. received a nomination for Nagroda Gospodarcza Prezydenta RP (Economic Award of the President of the Republic of Poland) in the Corporate Governance and Corporate Social Responsibility category. On behalf of the Management Board of ING Bank Śląski S.A., Justyna Kesler, the Vice-President of the Bank Management Board, received the prestigious distinction from Bronisław Komorowski, the President of the Republic of Poland.

    • 13
      June
    • ING Bank Śląski S.A. on the podium in the ranking of the internet personal accounts

      ING Bank Śląski S.A. Direct Lion Account took the second place in the ranking of the internet personal accounts. The ranking was compiled by TotalMoney.pl portal. Both internet personal accounts and traditional accounts with electronic banking were compared.

    • 17
      June
    • First place for ING Bank Śląski S.A. Private Banking offer

      ING Private Banking offer won the Gazeta Finansowa ranking in the Best Private Banking Offers category. ING Private Banking financial solutions are addressed to the clients who value comfort and professional service. The solutions go far beyond the standard banking offer.

    • 18
      June
    • ING Bank Śląski S.A. facilitates communication with deaf people

      ING Bank Śląski S.A. as the first bank on the Polish market launched together with Migam.pl a pilot programme for servicing deaf people. ING offers the option to use the sign language with the assistance of on-line interpreters.

    • 23
      June
    • ING on the podium of 50 Biggest Banks in Poland

      ING Bank Śląski S.A. took the second place in the Banks financing real properties category in the contest for  50 Biggest Banks in Poland organized by Bank Financial Monthly.

    • 11
      July
    • Best Bank in Poland award of the Euromoney magazine for ING Bank Śląski S.A.

      The prestigious British magazine Euromoney awarded ING Bank Śląski S.A. with the Best Bank in Poland title. The idea behind the Euromoney Awards for Excellence ranking is rewarding the best banks worldwide on account of services rendered. The jury appreciated the effectiveness of the business model and innovative solutions of ING Bank Śląski S.A.

    • 31
      July
    • Direct Lion Account amongst the best offers for internet clients

      ING Bank Śląski S.A. Direct Lion Account came second (together with BZ WBK, Pekao and mBank) in the ranking evaluating the offer for internet clients compiled by Bankier.pl portal.

    • 6
      August
    • H1 2014 results publication

      In H1 2014, the consolidated net profit of ING Bank Śląski S.A. totalled PLN 536.9 million, up by 13% comparing with the same period in 2013. The Bank recorded further growth of basic commercial figures – deposits went up by 12% and loans by 13%.

    • 19
      August
    • ING secured cash loan took second place in the ranking of cash loans

      A standard secured cash loan at ING Bank Śląski S.A. was ranked second in the ranking developed by Onet.pl portal evaluating one-year cash loans in the amount of PLN 1 thousand.

    • 3
      September
    • The best youth account at ING Bank Śląski S.A.

      First place for the Direct Lion Account in the personal accounts for the youths ranking compiled by the TotalMoney.pl portal. 

    • 22
      September
    • ING Bank Śląski S.A. – leader in issuing de minimis guarantees

      ING Bank Śląski S.A. was awarded with the title of the Leader in the category Highest sale of de minimis guarantees for equity.

    • 29
      September
    • ING Best Mobile Bank

      ING Bank Śląski S.A. won the first place in the Mobile Bank category in the Newsweek Friendly Bank Ranking. ING was recognised for user-friendly navigation and interface in the mobile services offered to clients. The Bank also won the third place in the Internet Bank category.

    • 30
      September
    • ING Bank Śląski S.A. among the most business friendly banks

      ING Bank Śląski S.A. won the second place in the Most Business Friendly Banks ranking, published by the Forbes monthly. The service quality survey for business clients was conducted by Millward Brown.

    • 6
      October
    • NOBILATUM 2014 statuette for ING Bank Śląski S.A.

      ING Bank Śląski S.A. won the NOBIILATUM 2014 award for the best financial institution in the Bank for large corporates. The Nobilatum distinction was presented to the best financial institutions servicing business entities, that is banks as well as insurance and leasing companies.

    • 8
      October
    • Double Effie for ING Bank Śląski S.A. consistency and innovativeness

      In this year’s round of the prestigious marketing communications competition, ING Bank Śląski S.A. won 2 silver Effie statuettes. The judging panel rewarded the Open Savings Account campaign: “What you actually saved is what your account tells”, and the Aleo platform campaign: “The boss of all the bosses”.

    • 22
      October
    • ING Bank Śląski S.A. awarded in The Best Annual Report 2013 contest

      ING Bank Śląski S.A. was awarded the first prize for the annual report on the internet in The Best Annual Report 2013 competition held by the Accounting and Tax Institute in the Banks and Financial Institutions category. The Bank took also the second place in the main category Banks and Financial Institutions and was recognised for the best application of the International Accounting Standards.

    • 26
      October
    • ING Bank Śląski S.A. underwent positively the asset quality review

      ING Bank Śląski S.A. successfully underwent the Asset Quality Review and the stress tests conducted by the Polish Financial Supervision Authority. In all analysed scenarios, the value of the Bank’s capital ratio is the third safest among the banks covered with the review.

    • 5
      November
    • Q3 2014 results publication

      After three quarters of 2014, the consolidated net profit of ING Bank Śląski S.A. totalled the record-breaking PLN 809.9 million, up by 14% comparing with the same period in 2013. The Bank recorded further growth of basic commercial figures – deposits went up by 8% or PLN 5.3 billion, loans up by 14% or PLN 7.2 billion while the number of retail clients went up by 173 thousand.

    • 18
      November
    • ING integrates brokerage account with internet banking

      ING Securities Brokerage House introduced brokerage account maintenance via Broker application integrated with ING Bank Śląski S.A. internet banking system. 

    • 24
      November
    • IT specialists award Aleo

      Aleo, the first trading and auction platform on the market became Product of the Year IT@BANK 2014 ranking. Michał Bolesławski, Vice-President of the Management Board of ING Bank Śląski S.A., responsible for Aleo, was honoured by the competition judging panel with the Market Visionary title.

    • 2
      December
    • Visa mobile payments at ING Bank Śląski S.A.

      Owing to the new service ING Bank Śląski S.A. clients may effect Visa NFC (Near Field Communication) payments with NFC-enabled smartphones. Visa NFC payments service is integrated with the bank mobile application.

    • 3
      December
    • ING Bank Śląski S.A. recognised as the Most Innovative Bank in Poland 2014

      ING Bank Śląski was named the Most Innovative Bank in Poland at the Financial & Banking Awards 2014 organised by International Finance Magazine.

    • 4
      December
    • First place for mortgage loan at ING Bank Śląski S.A.

      ING Bank Śląski S.A. came first in the ranking of mortgage loans with 20% downpayment, compiled by the editorial team of the Bankier.pl portal.

    • 8
      December
    • ING Bank Śląski S.A. has one of the best mobile applications

      The ING BankMobile application nominated in the Internet category in the poll organized by Komputer Świat magazine was ranked second and became the best banking application in the competition.

    • 19
      December
    • Issuance of the second series of own bonds

      ING Bank Śląski S.A. organised non-public issue of the second series of 5Y bonds with the face value of PLN 300 million under the Own Debt Securities Issuance Programme of ING Bank Śląski S.A. The bonds will mature on 19 December 2019.

    • 19
      December
    • Małgorzata Kołakowska the Best Manager 2014

      Małgorzata Kołakowska, President of ING Bank Śląski S.A., received the title of the Best Manager 2014 from the editorial team of the weekly Bloomberg Businessweek. The list of top managers was compiled on the basis of recommendations made by the top managers from the biggest companies in Poland.

    • 19
      December
    • ING Bank Śląski S.A. included in RESPECT Index for the eighth time

      For the eight time, ING Bank Śląski S.A. was included in the RESPECT Index among the WSE Main Floor companies meeting the highest standards of responsible business. 

Briefcase

Your place for bookmarking and printing favourite pages

In Briefcase: page(s)

Your favourite pages Notes      
Your favourite pages Notes      

Send your comments to this Report

×