ING Bank Śląski | Annual Report 2014


ING BANK ŚLĄSKIAnnual Report 2014

Brief characteristics

ING Bank Śląski S.A. has been present on the market since 1989. For almost twenty six years of its operations, it has reached the position of one of the largest universal banks in Poland. As at 31 December 2014, the Bank Capital Group (Group) balance sheet total was PLN 99.9 billion, or 6.5% of the total assets of the Polish banking sector. Consequently, the Bank was ranked fifth on the Polish market as per balance sheet total. The Bank managed PLN 75.7 billion worth of funds in the accounts, i.e. 8.0% of total deposits in the commercial banks sector, which made it the fourth largest deposit bank in Poland.

In 2014, ING Bank Śląski S.A. had a strong position on the core markets of banking services, notably:

  • Retail Banking
    Number four on the market in terms of worth of household deposits (with a share of 8.4%) and number three in mortgage sales (with a share of 11.2%). The Bank was ranked fifth in the number of personal accounts of individual clients (7.8% of personal accounts1).
  • Corporate Banking
    16% of companies2 with annual turnover of above PLN 2 million used Bank’s services (second position on the market).The Bank was also the fourth largest lender and fifth largest savings bank (with 9.0% share in the lending market and 7.4% in the savings market of commercial banks).
  • Leasing and factoring operations
    As at the end of 2014, ING Commercial Finance Polska S.A. – a Bank Capital Group member – had the first position on the factoring services market (14.8% of the market). ING Lease (Polska) Sp. z o.o., with a 6.9% share of the leased assets value, had the third position on the leasing services market.
  • Money markets and capital markets
    The third position on corporate debt securities market with the share of 14.5% in the total of outstanding securities and the first position on the short-term securities market (share of 35.2%).

In December 2014, 3,765.2 thousand clients used the services of ING Bank Śląski S.A., up by 190.5 thousand from a year earlier, including 3,728.6 thousand retail clients and 36.6 thousand corporate clients.

The Bank had a nationwide network of 401 bank branches, which provided access to self-banking zones open 24 hours a day. Moreover, as at the end of 2014 the Bank had 55 ING Express sales points located in the biggest shopping malls across Poland. ING Bank Śląski S.A. clients could use 892 Bank ATMs for free; Direct and VIP account holders as well as Entrepreneurs could use all the ATMs across Poland also for free. As regards cash service, the Bank offered a network of 772 CDMs to clients. The numbers of both ATMs and CDMs include 598 modern dual machines (supporting cash deposits and withdrawals). What is more, the Bank provides the clients with banking services via edge cutting electronic banking channels, such as: the Internet banking systems (ING BankOnLine, ING BusinessOnLine), mobile banking (ING BankMobile, ING BankMobile HD, ING BusinessMobile), a phone banking system (HaloŚląski), and a text messaging system (SMS system). 

As at the end of 2014, the ING Bank Śląski S.A. Capital Group had 8,157 employees. 

ING Bank N.V., which holds a 75% share in the Bank’s equity, is the strategic investor of ING Bank Śląski S.A.

As at the publication date hereof, ING Bank Śląski S.A. had the following ratings assigned by rating agencies:

Fitch Ratings Ltd.  
Long-term IDR A
Outlook for sustaining the above rating Negative
Short-term IDR F1
Viability rating bbb+
Support rating 1
Moody’s Investors Service Ltd.  
LT Rating Baa1
ST Rating P-2
Bank Financial Strength (BFSR)/ Baseline Credit Assessment (BCA) D+ / baa3
LT Rating Outlook Negative
BFSR Outlook Stable

1  As at 30 September 2014. Data based on the “Raport Market of personal accounts – Q3 2014” of 21 November 2014.
2  Based on the GFK Polonia survey, June 2014.


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